Shipping policy

Last updated: August 16, 2026

We ship worldwide from our manufacturing partner and work hard to get your order to you safely and quickly.

Order processing

Orders are prepared and dispatched within 1–3 business days. You'll receive an email with a tracking link as soon as your parcel leaves the facility.

Delivery time

Standard tracked shipping typically takes 5–11 business days after dispatch, depending on your country and local courier. Weekends, public holidays and customs processing can add time.

Shipping cost

Free shipping on every order. There are no surprise fees at checkout.

Tracking your order

Every order ships tracked. You'll get a confirmation email with a tracking link so you can follow your parcel in real time.

Customs & duties

International orders may be subject to customs duties or import taxes set by your country. These charges are not included in the product price and are the customer's responsibility.

Shipping delays

We aim for on-time delivery, but delays can occasionally happen due to weather, customs, or courier issues. If your parcel has not arrived 30 days after you ordered, contact us and we will refund you in full or send a replacement — see our Refund Policy.

Need help?

Email us anytime at support@trendflowstore.com and we'll be happy to help.